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Core ITSM is an approach to ITIL, COBIT, ISO 20000 Service Management and ISO 38500 that focuses on the key requirements of successful Business IT alignment. Contact Me
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Blog Archive
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2010
(52)
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March
(12)
- Brandon Lane CIO: Episode 4
- Congratulations
- Another debate about what makes a profession
- A Professional Training Scheme
- Is ITSM a Profession?
- ITSM Weekly: The Podcast
- Customer Journey Mapping
- Brandon Lane CIO - Episode 3
- CoreITSM 101: Call a call a call
- Once more with feeling
- Are you too competent to give advice?
- The Campaign for Real Audit
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March
(12)
About Me
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Episode 2
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Links
Reading List
- Cost & Effect - Kaplan and Cooper
- First, break all the rules -Buckingham
- Goal - Goldratt
- House of Lies -Kihn
- Simplicity - De Bono
- The Corporate Fool - Firth
- The Halo Effect
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